Contact Us
At PremiumPresets.co, your satisfaction is our priority. With a community of over 100,000 photographers and creators, we’re proud to provide high-quality Lightroom presets, filters, and LUTs that enhance your creative workflow.
🕒 Support Hours
Monday–Friday, 10:00am – 5:00pm EST
We typically respond within 1 business day.
📧 Email us anytime at contact@PremiumPresets.co
❓ Questions or Concerns?
If you’re experiencing issues with a download, received the wrong files, or feel that the product didn’t meet your expectations, don’t hesitate to reach out — we’re here to help and will always try to make it right.
📦 Refund Policy Reminder
Due to the digital nature of our products, we do not offer refunds once files have been accessed or downloaded.
However, in cases such as:
- Duplicate orders
- Incorrect files
- Technical issues we’re unable to resolve
…we may issue a refund at our discretion. Please contact us so we can review your situation and assist accordingly.